How it works
Four steps, then we handle your post.
From choosing a plan to your first scanned letter. Here is exactly what happens.
Step 1: Choose a plan
Pick the plan that matches what you need the address for.
- Simple gives you a business and trading address.
- Admin adds your registered office and directors' service address on Companies House.
- Exec adds weekly forwarding of your original letters.
Step 2: Verify your ID
We check every customer's ID before their address goes live.
- You show us photo ID and proof of your home address online.
- For a limited company, we also check the people who own and control it, using Companies House.
- You tell us how you want your post handled. Choose to have letters opened and scanned, or held for collection or forwarding without being opened.
- You agree to our terms and pay the one-off £39 verification and activation fee.
Step 3: Use your new address
Once your checks are complete, your address goes live.
- You get a suite number. Put it with your business name on every letter you ask people to send.
- Use it on your website, invoices, and letterheads.
- On Admin and Exec, update your registered office and directors' service address at Companies House.
Step 4: We scan and text you
Post that arrives on a working day is dealt with that day.
- We scan your letter and send you a text and an email to say it's there.
- If you've agreed to scanning, the email includes the scan. You can also read and download it in your online account.
- If you'd rather we didn't open your post, we still tell you it has arrived, and hold it for you.
- On Admin and Exec, urgent legal and HMRC post is flagged by text.
- On Exec, we post your original letters to you once a week.
- Scans are kept for 90 days, then deleted for good.
Text and email, every time
Every letter gets a text and an email on the day it's handled. You choose the mobile number and email address we use.
90 days, then deleted
Your scans stay in your account for 90 days. Download anything you want to keep. After that we delete them for good.
Letters only
We don't accept parcels on any plan.
Opening soon in Roker.
Register your interest and we'll tell you as soon as we open. No payment now.